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Flashcards, Inc.
11740 Jollyville Rd,
Austin, Texas 78759
(512) 331-5151
(800) 272-6066
Fax: (512) 331-9119
mail@flash-cards.com


 

 


What is the best way to send a file?
How do I create a pdf file?
What applications do you support?
How do I email my file to you?
What do I need to include when I send my files?
Can I use pictures from the internet?
What is the best way to scan logos and photographs?



What is the best way to send files?
The preferred way to send files is by creating a pdf or eps file.

How do I create a pdf or eps file?
For instructions on creating pdf files from your application, refer to the list below

  Quark Xpress Corel Draw Macromedia Freehand
Adobe Pagemaker Adobe Illustrator  
Adobe Indesign Adobe Photoshop  

Quark Xpress

After completing a document in Quark XPress, save the file as an EPS graphic (ctl+opt+shift+S). Open the eps file in llustrator. Choose Select All from the Edit menu. Make sure that every part of the document (graphics and type) is selected. Now go to the Type menu and select Create Outlines. This should convert everything in the document to outlines so that all text is treated as a graphic rather than type To save the file as a pdf or eps, go to the File menu and click on Save As and select either eps or pdf as the file type.

Adobe Pagemaker

After finishing a document in PageMaker, print it to a postscript file. This allows the file to be imported into other applications as if it were a graphic.
To do this, make sure there is a properly installed postscript printer driver and that it can be accessed through PageMaker. In the paper options be sure to turn on crop marks and page information. Under the printing options button, send the image data as normal with data encoding in ASCII format. It is recommended that the page be sized accordingly and that crop marks are used to maintain proper margins. To save the resulting postscript file s a pdf , open the eps file in llustrator. Choose Select All from the Edit menu. Make sure that every part of the document (graphics and type) is selected. Now go to the Type menu and select Create Outlines. This should convert everything in the document to outlines so that all text is treated as a graphic rather than type. To save the file as a pdf or eps, go to the File menu and click on Save As and select either eps or pdf as the file type.

Adobe Indesign

After completing your document in InDesign, select all copy by choosing Select All (Ctrl-A) from the Edit menu. Then, choose Create Outlines (Ctrl Shift O) from the Type menu. Now you are ready to export the file as an EPS graphic. To do this, select Export from the File menu and select EPS in the formats section of the Export dialog box.

Corel Draw

Go to the File menu and choose Export. A "save" screen will appear, and the "file type" to be saved should be "Encapsulated PostScript." Give the file a name and click on Export. Another window will pop up with more options. On the "Export text as" option, choose Curves. No other check boxes in this window should be selected except "Convert color bitmaps to grayscale." Note: All color bitmaps will be converted to grayscale. Make sure you have color separated artwork correctly and have created separate bitmap images for each color. Now click on OK.

Adobe Illustrator When a document is finished, go to the top of the screen and choose Select All from the Edit menu. Make sure that every part of the document (graphics and type) is selected. Now go to the Type menu and select Create Outlines. This should convert everything in the document to outlines so that all text is treated as a graphic rather than type.
To save the file as a pdf or eps, go to the File menu and click on Save As and select either eps or pdf as the file type.

Adobe Photoshop

If all the artwork in the document is composed of bitmaps or grayscale images, the file can be saved in an eps format. Be sure to flatten layers before saving and that resolution is 1200 dpi at actual size. If there is no other artwork but bitmaps or grayscale images, go to the File menu and choose Save As. In the "Save" window that comes up, find the option box beside "Save as." Choose "Photoshop EPS." If EPS is not an option, then the artwork is not bitmap or grayscale—RGB, for example—and cannot be saved in EPS format. If that is the case, color separate the file and send two files, one for each color, in grayscale or bitmap, in eps format.

Macromedia Freehand The first step is to convert all text into artwork. To do this, first select all copy and then go to the Text menu at the top of the screen. Under Text, click on Convert to Paths. To save as EPS, select Save As in the File menu. In the window that comes up, find the option box beside "Save as type." Choose "Encapsulated Postscript (*.eps)." Now give the file a name in the "file name" box and click on Save.

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What applications do you support?
If you prefer to send native files, we support Adobe Pagemaker, Adobe InDesign, Adobe Illustrator, Adobe Photoshop, and Macromedia Freehand.
Please note we DO NOT support Corel Draw, Microsoft Word, Microsoft Publisher, or Paint Shop Pro.

How do I email my file to you?
You can mail your files to: mail@flash-cards.com
Emailed files will not be processed until a faxed order form and composite has been received to assure our output matches yours. Please fax all order forms and composites on email orders to 331-9119 or (800) 245-5135.
[Download order form here]

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What do I need to include when I send my files?

Layout Files/Page Assembly Files. These are your QuarkXpress and Adobe Pagemaker, InDesign, etc. documents.
Screen Fonts & Printer Fonts There are a lot of different versions of the same fonts, so always include your fonts. Macintosh users, please include both screen and printer fonts
Illustrations and Vector Graphics While it may seem they have been placed in your layouts, they exist as separate documents that need to be sent as well. Even if you choose to save your graphic files within Pagemaker, please send them along since we can't alter embedded graphics. If your Illustration program supports it, please convert all your fonts into outlines or curves. This could help to reduce the number of files you need to send us.

Important! Please do not send files that are not needed for the specific production of your current job. Send only the files used in the job you want to produce.

In addition to these files, please take time to give us supporting documentation including:

Laser Proofs printed at 100%. Laser output makes it easy to ensure your line breaks have been maintained, all fonts have rendered correctly, and all placed graphics have printed. While you're at it, mark up your laser proofs for special instructions just like you would with a tissue overlay on a mechanical artboard. Marked up lasers help us understand what you intended, and give us a tool to compare our work against.

Flashcards Order Form. In order for us to properly produce your job, please complete all information needed on the appropriate order form. Use the Layout Instructions/Special Instructions area on the order forms for any added information. We must have special instructions written on your order form.This may sound like a lot to do with every job, but we'd like to encourage you to follow these industry standard guidelines in order to eliminate costly surprises. Of course, when using the My Order Desk website, the electronic order form is ready to be filled in and checked off right on your screen.

Avoid compressing your files if you can. Flashcards prefers to receive your files in an uncompressed state, since it makes the files quicker to package for you, and quicker to output for us. Decompression adds anywhere from 3 to 30 minutes or more to the time it takes to complete your job; we'd rather keep our prices low by saving time wherever we can.

Use LZW compression for your TIFF files. Since TIFF scans can take up so much space, we understand why you might want to compress them to fit on your disks. The most efficient way: LZW compression. If you generate or edit TIFF files in Photoshop, feel free to use the LZW compression option when saving the files. It may save up to 50% of the image file size. It also decompresses as it prints from programs such as Quark Xpress, so there's no need to spend valuable time compressing files on your side, or decompressing them on ours. We'd much rather receive an LZW-compressed TIFF than the same image compressed using a utility.

No need to compress when using our My Order Desk website. My Order Desk will compress your files as you send them. If you are sending your files by disk, and you need to compress, make your archives self-extracting. If you rely on a compression utility such as StuffIt or Zip, make sure you choose the self-extracting archive option when compressing your files. While we have these tools available, sometimes the software version used to create the archive can be incompatible with the version we have to decompress it. The self-extracting option takes care of this potential problem.

Create Clean Documents. The cleaner and simpler you make your files, the faster and more successful your job will be produced. Just because you can see something on your screen doesn't mean it will output successfully. And just because you can't see something on your screen doesn't mean it won't print. If your file refuses to print on a laser printer, odds are good it won't print on our imagesetter. Don't scale down graphics by large amounts. Scan or resize to the approximate size they will be used. Rotate images and graphics before placing in your page layout program.

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Can I use pictures from the internet?

Graphics taken from the web or optimized for the web are generally too low of a resolution to reproduce well when printed. Redrawing or cleaning up the artwork will result in an art charge. If the artwork is more than one color, it also will need to be color separated, incurring an additional charge.

What is the best way to scan logos and photographs?

Line Art
Line Art may include black and white text, logos, or clip-art images. To ensure image quality, it is important that line art be scanned at a higher resolution than what is required for photographs. We recommend that line art be scanned at a minimum of 600 dpi at actual finish size, but better results can be achieved by scanning at 1200 dpi.

Photographs
Photographs should be scanned as grayscale images, and they need to be scanned separately from line art. We recommend that photographs be scanned at a minimum of 300 dpi and saved as grayscale.
If an image needs to be enlarged, it should not be scanned at its original size and then enlarged. When this is done, resolution and image quality are poor. Scan the image at 100% or more of the intended enlarged size. For example, if the image is an inch wide and it needs to be three inches, scan at 300%. It's always better to scan too large than to scan too small. We can reduce an image with no loss in quality, but quality will be lost when enlarging a lower-resolution


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